(614) 871-7777

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2401 Stringtown Rd, Grove City, OH 43123
MONDAY- SATURDAY: 8:00 a.m -6:00 p.m      

(614) 871 - 7777

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FAQ’s

Frequently asked questions.

WILL I HAVE TO PAY FOR TOWING?

The cost of towing, when necessary as the result of an accident, is usually covered as part of the loss. The body shop will include this expense in the estimate that is submitted to the insurance company.

I WAS NOT AT FAULT IN THE ACCIDENT, SHOULD I FILE A CLAIM WITH MY INSURANCE OR THE OTHER DRIVER'S INSURANCE?

If the other person’s insurance company admits fault and is willing to pay for the repair, it is usually better for you to collect from them. In this case you will not have to pay a deductible and should be supplied with a rental vehicle while your vehicle is being repaired. Discuss this with your insurance agent before making a final decision.

MY FRAME IS BENT. DOES THAT MEAN MY VEHICLE CAN'T BE FIXED?

No. Frame damage is common and modern equipment and repair techniques allow our collision repair shop to properly repair even badly damaged frames.

i'm not sure if my vehicle is safe to drive after the accident. What should i do?

If in doubt, don’t drive it. Have it towed to our repair shop or if you have not yet determined who you want to perform the repairs, have it towed to your residence until that decision is made. Additional damage caused by driving a vehicle after an accident is usually not covered as part of the original loss.

what if damage is found during the repair that is not on the original estimate?

This is very common. The body shop will contact the insurance company and obtain authorization to pay for all supplemental damages.

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